Click each tab to discover how WatBox integrates every channel.
Send and receive WhatsApp messages and SMS from any Lead, Contact, Opportunity, or Case record. No external tabs, no context-switching, no lost conversations.
Turn Salesforce into a complete contact center. Make and receive calls directly within the CRM interface to boost sales productivity and deliver an outstanding customer experience.
John Doe - Acme Corp (Lead)
Connect WhatsApp and SMS to your Salesforce Flows. Trigger automated 3-touch drip campaigns on Opportunity stage changes, lead assignments, and more.
Opportunity → Closed Won
Trigger: Send welcome WhatsApp
Case → SLA Breach Warning
Trigger: Escalation SMS to manager
Lead → Assigned to Rep
Trigger: Instant WhatsApp intro
Native Salesforce reporting on messaging volume, response times, and campaign ROI. Stop switching tools and gain complete context alongside your Salesforce leads.
Response Time
Avg 2m 14s ↓ 60%
Messages Sent Today
1,247 / 1,730 capacity
Campaign Read Rate
91% — Industry avg: 45%
WatBox acts as the perfect conduit for Salesforce's native AI. Feed your WhatsApp and voice transcripts seamlessly into Agentforce for smart insights.
Native Salesforce Architecture
Built to empower your existing Einstein setups
Agentforce Ready
Let your bots handle initial WhatsApp triage
Vice President
The Cruise Web, Inc.
"We've had a great experience working with Inno Valley Works team. Their deployment of WhatsApp within Salesforce was quick and straightforward. We've been able not only communicate with our clients via WhatsApp, but we've also realized that our clients have been reaching out to us via WhatsApp and now we are able to capture those messages as well."
Head IT
Casagrand Builder Pvt Ltd
"Watbox has really been a game-changer for us. What I like the most is how everything happens inside Salesforce — whether it's our lead generation, sales follow-ups, or CRM interactions, the team can talk to customers directly from the platform. No need to switch between tools."
Director of Information Systems
Colony Ridge Land
"WatBox is a reliable and powerful tool that enhances communication, saves time, and boosts productivity. Highly recommended for any business looking to elevate their CRM experience with integrated messaging."
Project Manager
Colony Ridge Land
"Our team had such a difficult time trying to find a product that would easily connect our WhatsApp platform to our CRM, Watbox made it simple. It was a very simple process to setup, with their assistance through the whole process. It has been a very powerful tool for our team."
Managing Director
Verivox
"Innovalley has been an exceptional partner in our journey to enhance customer engagement and satisfaction. Their team's expertise in seamlessly integrating WhatsApp into our Salesforce CRM has been instrumental in delivering a seamless and personalized communication experience for our customers."
Director
SVKB
"We couldn't be anymore happier! The product integrates well and does exactly what it says. Thanks to their product and amazing support, we are now able to open up a whole new and popular channel of communication with our customers!"
Marketing Manager
The CruiseWeb
"Product has helped our team connect with clients all over the world with their preferred messaging app. Service for WhatsApp integration has been top-notch, always responsive & helpful."
Marketing Manager
ForHair
"A very good product and a very decent price, the support is excellent!"
Gauteng, South Africa
"We had an incredible experience working with the entire Watbox team. They were fast, efficient, and went above and beyond to deliver exactly what we needed — a seamless WhatsApp to Salesforce integration — all at a fraction of the cost we were originally quoted elsewhere. Highly recommended for anyone looking for a smart, scalable, and budget-friendly solution."
Salesforce Architect
SVKB
"We were looking for a simple WhatsApp integration solution for a NFP Salesforce product which had a unique requirement. Inno Valley Works went above and beyond with their support and provided a very quick solution. They had a great turnaround time with very good support. Their step by step guide was very detailed. Highly recommended."
Director Sales Operations
Verivox
"Always quick response to all concerns and very helpful solutions were given in every aspect."
This is a real-time simulation of how a sales rep closes a deal using WhatsApp directly inside Salesforce. Stop switching tabs, eliminate manual data entry, and keep full context.
Instant Lead Response
Respond to WhatsApp inquiries within seconds, not hours
Auto-Logged to CRM
Every message is captured on the Contact record automatically
Automated Outreach
Trigger standard replies based on conversation context and Flows
WatBox Sales Console
↻ Connected to Salesforce
Replay simulation
Companies Onboarded
Million Messages / Month
x Faster Responses
% Native to Salesforce
WatBox isn't just an integration—it's an ecosystem native app. As official Salesforce and Meta Business Partners, we guarantee enterprise-grade security, instant API updates, and zero data leakage outside your org.
Built directly on the Salesforce platform, WatBox ensures your data never leaves your CRM. Enjoy seamless integration with standard objects, Flows, and reporting while meeting the highest enterprise security standards.
As an official Meta Business Partner, WatBox provides direct, approved access to the WhatsApp Business API. Skip the complex approval queues, eliminate third-party risk, and get your team communicating efficiently.
Not sure if WatBox is right for you?
See why WatBox wins against legacy aggregators.
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Stop switching apps. Get a native WhatsApp Salesforce Integration with WatBox.
Everything you need to know about WatBox before getting started.
WatBox is a 100% native Salesforce AppExchange application that integrates WhatsApp Business API, SMS, and Calls directly into your Salesforce CRM. It lets your team send and receive messages from any Lead, Contact, Opportunity, or Case record — without leaving Salesforce. All conversations are automatically logged and available for reporting.
WatBox deploys quickly. Because it is a native Salesforce managed package, you bypass long API build times. Most teams install the package, map their templates, and are up and running the very same day. No external coding required.
While Meta still requires business verification, we handle the heavy lifting. As a certified Meta Business Partner, we provide guided onboarding to navigate the WhatsApp Business API approval process efficiently, eliminating common roadblocks.
Yes! WatBox is a complete multichannel suite. Beyond WhatsApp and SMS, it includes native CTI capabilities allowing you to make inbound and outbound voice calls, record conversations, and log transcripts directly inside Salesforce.
Absolutely. WatBox provides native Flow actions so you can trigger WhatsApp and SMS messages on any Salesforce event — Opportunity stage changes, case SLA breaches, lead assignments, scheduled campaigns, and more. It's entirely no-code, point-and-click configuration.
Yes. WatBox is fully GDPR compliant. All data stays within your Salesforce org — we don't store messages externally. Consent management, data retention policies, and opt-out handling are built in. WatBox has passed Salesforce's security review for AppExchange listing.
Yes. You can send bulk WhatsApp campaigns directly from Salesforce list views or reports. Use pre-approved templates with dynamic merge fields to personalize messages at scale. Campaign analytics — delivery rates, read rates, and response rates — are available in native Salesforce dashboards.
The free trial gives you full access to all WatBox features — WhatsApp & SMS messaging, Flow automation, AI-powered routing, analytics dashboards, and bulk campaigns. No credit card required to start. Our team provides onboarding support to help you get the most out of the trial.
Unlike third-party aggregators that use iFrames or external tabs, WatBox is 100% native to Salesforce — it deploys as a managed package and uses standard Salesforce objects. This means zero context-switching, full Flow automation support, native reporting, and no data leaving your org.
Fill out the form and our team will help you unify your communications.
Start your 14-day free trial with zero financial commitment.
Install the native app and go live faster than legacy custom builds.
No lock-in contracts. Scale up or down as your team needs.
Our team guides you through every step of the API approval process.
"A very good product and a very decent price, the support is excellent!"
— Ronen Eliyahu, Marketing Manager at ForHair
We'll respond within 24 hours
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Start connecting.